Home/Case Study/Scaling Up Remote Care: Teledoctor Utilizes Agora SDK to Deliver Seamless Video Consultations

TELEDOCTOR AGORA SDK VIDEO CONSULTATION PLATFORM

How we built a telemedicine Android app for neuro specialists and patients worldwide that reached 578K downloads, earned a 4.0★ Play Store rating, and achieved 95% video efficiency integrating Agora SDK for crystal-clear one-to-one consultations with e-prescriptions, emergency calling, and secure payments.

Client

Teledoctor

Platform

Android

Integration

Agora SDK

Services

Dedicated Hire Team, Tech Consulting, UI/UX Design

Industry

Healthcare / Telemedicine

Timeline

12 weeks from design to Play Store launch

THE CHALLENGE

Neuro Patients Without Access to Specialist Care

Neuro patients worldwide faced significant barriers accessing specialist consultations travel costs, long wait times, geographic limitations, and the absence of a reliable video platform purpose-built for medical consultations creating gaps in neurological care delivery.

Geographic Access Barrier

Neuro specialists concentrated in major cities patients in smaller towns and remote areas unable to access expert neurological consultations without expensive, time-consuming travel.

Unreliable Video Quality

Generic video calling apps not optimized for medical consultations dropped calls, poor audio quality, and laggy video disrupting critical diagnostic conversations between doctors and patients

No Medical Workflow Integration

Consumer video apps lacking medical-specific features no e-prescriptions, no appointment history, no medical records access, forcing doctors to juggle multiple applications during consultations.

Emergency Response Gap

No direct emergency escalation from within a consultation patients experiencing acute neurological symptoms during appointments unable to quickly connect to emergency services.

Fragmented Payment Process

Consultation fees requiring separate payment outside the app friction in the payment flow reducing completion rates and creating trust concerns around financial transactions for medical services.

At Metizsoft, we don't just rebuild stores — we own the outcome. Three pillars: earn belief, personalize discovery, then loop the customer back in.

OUR APPROACH

Three Pillars for Reliable Remote Consultations

Agora SDK powering crystal-clear video on Android purpose-built telemedicine features wrapping high-quality connectivity with complete medical workflow from doctor search to e-prescription.

Prioritize Call Quality

Agora SDK integration delivering 95% video efficiency crystal-clear one-to-one video and voice optimized specifically for medical consultations where quality directly impacts diagnostic accuracy.

Build the Full Workflow

End-to-end telemedicine features in a single app doctor search, appointment booking, consultation history, e-prescriptions, medical records, and secure payments without switching applications.

Handle Every Scenario

Single-click emergency calling, quick search bar for records, and flexible dashboard every edge case in a medical consultation covered so doctors and patients focus on care, not the technology.

The Build

Designed for Clarity, Built for Speed

A seamless call-to-booking flow that handles everything from speech recognition to CRM sync — without any human touchpoint.

Key Features

Eight Things We Built That Moved the Needle

Purpose-built telemedicine features covering the complete medical consultation lifecycle on Android.

Flexible Dashboard

Customizable dashboard for doctors and patients showing key metrics, patient trends, and appointment schedules seamless signup/login with role-based views tailored to each user type.

Doctor Search & Appointment Booking

Search neurologists by specialty, location, or insurance direct appointment scheduling in-app with availability calendar and instant confirmation notifications.

Uninterrupted Video/Voice Calls

Agora SDK delivering crystal-clear one-to-one video and voice consultations 95% video efficiency post-integration with minimal latency and disruption-free medical conversations.

Quick Search Bar

Instant access to patient records, appointment notes, and clinical resources during live consultations doctors retrieving critical information without leaving the active call.

Single-Click Emergency Call

One-tap emergency services connection during critical neurological episodes no menu navigation or number searching when seconds matter in acute patient situations.

E-Prescriptions

Digital prescriptions issued and received directly within the app patients forwarding prescriptions to pharmacies instantly without paper handling or separate systems.

Appointment History & Medical Records

Complete patient history with past appointments, diagnoses, lab results, and treatment plans doctors and patients accessing full medical context in one centralized, searchable location.

Secure Payment Gateway

In-app consultation fee payment with secure processing removing friction from the billing step and building patient trust through transparent, safe financial transactions.

Our Process

From Brief to Launch, in 12 Weeks

01

Discovery

Telemedicine workflow mapping, Agora SDK evaluation, medical compliance review, and Android architecture planning 2 weeks.

02

Core Build

Agora SDK integration, video/voice engine, doctor search, appointment booking, and dashboard 4 weeks.

03

Medical Features

E-prescriptions, medical records, emergency calling, payment gateway, and search bar — 4 weeks.

04

Testing & Launch

Multi-Android version testing, call quality validation, security audit, and Play Store submission 2 weeks.

Results That Speak for Themselves

578K
App Downloads
4.0★
Play Store Rating
95%
Video Efficiency