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AVINCI UK FASHION SHOPIFY STORE

How we built a premium Shopify fashion store for Avinci — the UK's destination for high-quality party and occasion wear — increasing user trust by 20%, driving 27% repeat orders, and achieving 30% AI chatbot-driven order growth through a fast, feature-rich women's fashion eCommerce experience.

Client

Avinci

Platform

Shopify Apps

Services

Dedicated Hire Team, UI/UX Design, DevOps Solution, Product Optimization

Industry

Fashion / Women's Clothing

Market

United Kingdom

THE CHALLENGE

A High-End Fashion Brand Held Back by a Generic Online Store

Avinci had an exceptional range of designer party and occasion wear for women — but their digital store was not matching the quality of the product. Smooth admin functionality, seamless order processing, and an extensive up-to-date catalogue across multiple categories and sizes were all falling short.

Complex Admin Operations

Store administrators managing an extensive, constantly changing fashion catalogue manually — new collections, size variations, and category updates creating operational bottlenecks slowing the entire team down.

No Repeat Purchase Driver

Fashion shoppers making single purchases with no loyalty mechanism, order history access, or personalised marketing bringing them back — repeat order revenue left completely on the table.

Weak Collection Launches

New party and occasion wear collections arriving online without captivating visuals, pre-order options, or teaser campaigns — lost revenue from enthusiastic customers unable to secure new pieces early.

Checkout Friction

Payment limitations and checkout complexity creating drop-off at the final purchase step — UK fashion shoppers abandoning carts because their preferred payment method was unavailable or the process felt insecure.

Poor Post-Purchase Experience

No structured exchange or return process — customers frustrated by difficult post-sale experiences damaging brand reputation and reducing the likelihood of repeat purchases from Avinci's core audience.

At Metizsoft, we don't just rebuild stores — we own the outcome. Three pillars: earn belief, personalize discovery, then loop the customer back in.

OUR APPROACH

Three Pillars for a Leading UK Fashion Shopify Store

A fast, cost-effective, and feature-rich Shopify store built for UK women's fashion — seamless admin operations, conversion-focused product experience, and AI-driven customer engagement.

Operate Seamlessly

Robust admin account management, seamless product catalogue control, and order processing tools — Avinci's team managing an extensive fashion range across sizes, styles, and occasions without operational friction.

Convert and Retain

Captivating collection launches, AI chatbot engagement, discount notifications, and order history — turning one-time buyers into repeat customers and driving the 27% repeat order rate that sustains fashion brand growth.

Build Lasting Trust

Secure checkout, flexible payment methods, and a smooth exchange/return process — every Avinci customer completing purchases and resolving post-sale needs with confidence, building long-term loyalty.

The Build

Designed for Clarity, Built for Conversion

Key Features

Eight Things We Built That Moved the Needle

Fashion eCommerce features turning Avinci into the UK's leading online destination for designer occasion wear.

Secure Account Management

Avinci admins registering, managing accounts, and onboarding securely and efficiently — streamlined admin portal ensuring data protection and smooth store management across the entire team.

Secured Checkout Process

Secure checkout environment building customer trust and protecting sensitive financial information — every Avinci shopper completing transactions confidently through a fraud-protected payment flow.

Smooth New Collection Launches

Captivating visuals teasing new party and occasion wear collections, pre-order options for enthusiastic buyers, and fabric innovation announcements — maximising revenue from every new Avinci drop.

Seamless Product Management

Rapid product catalogue population with well-organised categories and visually appealing sections — admins maintaining an extensive, up-to-date range of dresses across sizes, styles, and occasions effortlessly

Order History Management

Detailed purchase history enabling personalised marketing campaigns, optimised inventory levels, and easy access to previous orders — data-driven decisions improving every aspect of the customer experience.

Quick Exchange & Return

Streamlined in-platform return and exchange initiation — customers resolving post-purchase issues quickly with minimal friction, protecting Avinci's reputation and encouraging repeat purchases.

Flexible Payment Methods

Debit/credit cards, UPI, net banking, and digital wallets with industry-standard security — every UK and international shopper completing fashion purchases through their preferred trusted payment method.

Discount & Offer Notifications

Instant notification delivery for exclusive discounts, gift-with-purchase promotions, and limited-time deals — keeping Avinci's customers engaged, informed, and incentivised to purchase regularly.

Our Process

From Brief to Launch, in 10 Weeks

01

Discovery

Brand analysis, UK fashion market research, Shopify architecture planning, catalogue structure, and admin workflow design — 2 weeks.

02

Core Store

Shopify theme, product pages, account management, secure checkout, payment gateways, and admin portal — 3 weeks.

03

Features

Collection launch tools, AI chatbot, discount notifications, order history, return/exchange flow, and product management — 3 weeks.

04

Optimise & Launch

Performance optimisation, DevOps deployment, SEO setup, and production launch — 2 weeks.

Numbers that moved after launch

20%
Increase in User Trust
27%
Repeat Orders
30%
AI Chatbot Order Growth