Shopify always seems to amaze us with its unified offerings. Since its release, it has become digital merchants’ go-to eCommerce development platform worldwide. Shopify has over
6000 Apps in its App store, all best-in-class Apps in different niches.
Recently, looking at merchants’ demand for hassle-free and cost-effective customer management solutions, Shopify has brought a robust App called Shopify Ping.
The leading eCommerce development platform has claimed that this Shopify Chat App is an end-to-end solution for managing customer conversation, marketing workflows, and sales.
Let’s find out…..
Table of Contents
What is Shopify Ping?
Shopify Ping is a mobile chatting App specifically designed to manage customer conversations and marketing operations anytime on the go.
This Shopify Chat App is a custome-amde solution for Shopify store owners looking for an advanced live chat platform to maintain a solid bond between their brand and potential customers.
Its primary purpose is to:
-> Reduce the cost and time of using multiple Apps for customer management and business operation, as it has all the vital components to manage everything under one roof.
-> Help you send products list, discounts, and gift cards from your Shopify store directly inside conversations with customers in just a few taps.
-> Support you in better managing customer conversation and engagement while boosting sales.
-> Help you set and send automated messages to your customers while off the radar or away.
How will Shopify Ping Enhance your Customer Relationship?
Shopify has always been a customer-friendly platform. It has never developed anything that its users find inappropriate or invaluable.
The platform decided to bring Shopify Ping to the marketing segment as it wants merchants to grow seamlessly. The merchants now can spend less time shuffling between various tools, as Shopify ping has everything in its bucket.
This Shopify Chat App has allowed merchants to bring all conversations from other chat Apps like Facebook messenger and ChatKit to a single place. This way, merchants can build better and more robust customer relationships.
Built-in Business Assistance
Shopify has a built-in Kit feature, which helps merchants align all their marketing strategies. You can chip into the kit while planning, creating, and managing your Facebook and Instagram Ad Campaigns, email marketing, and retargeting campaigns.
Furthermore, Kit is an automated built-in business assistant that handles all these tasks while assuring simple yet detailed conversations.
Shopify Ping is not Just a Chat App!
With the above explanation, one can easily see how Shopify Ping is much more than a chat App. It has allowed entrepreneurs to grow their businesses without seeking help from any additional Apps or systems.
One can draw enough attention from customers and conveniently engage in an interactive conversation via this Shopify chat App. Some of the vital points to consider before enabling this App in your online store are that:
-> This Shopify Chat App is available for FREE
-> It enhances your chance of getting more sales
-> It has multiple automated marketing workflows
-> It won’t allow you to skip any customers’ queries. You will get to cover it all.
Bottom Line
Shopify Ping is an intuitive solution for merchants to strengthen customer relationships and generate more sales.
More than 600,000 merchants currently use this App to run their business operations. We highly suggest you use this App to manage your customer conversation while driving sales.
If you need assistance enabling this App in your eCommerce venture, then Metizsoft Solutions is your one-stop destination.
We are a certified Shopify Development Agency featuring the best Shopify Experts in India. Our Shopify team will guide you in optimizing this App and getting desirable results.
