Streamlining Order Processing in a Magento System with Geek+ & AMR API Integration

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Client

CStore Master

Platform

Magento

Integration

Geek+ AMR

Services

Dedicated Hire Team
Tech Consultant
AMR Integration

Industry

eCommerce

The Briefing: Project Overview

In the fast-paced world of eCommerce, time is of the essence. A smooth and efficient process is essential for customer satisfaction and business growth, from when customers hit “purchase” to when their order arrives at their doorstep. However, managing orders, especially for businesses handling high volumes, can quickly become a logistical nightmare. This is where Metizsoft’s innovative Order Processing API comes in. It is designed to streamline your eCommerce workflow and enable you to focus on providing seamless shopping experiences.
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The CStore Master System Was Created Using

Magento:- The system was developed using Magento, a top-notch ecommerce platform, to store data. This guarantees that the API integrates perfectly with your current ecommerce infrastructure. Moreover, utilizing APIs creates a cohesive environment for efficient order management, allowing for seamless communication with different third-party applications.
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Tech Stack, We Used For This API Development

Geek+: We are excited about the progress we have made in our API development, especially with the help of Geek+. With Geek+, we can access an API integrated with our warehouse management systems. This integration allows us to control and exchange data with the robots seamlessly. Additionally, Geek+ has shown exceptional expertise in warehouse automation through Autonomous Mobile Robots (AMRs), which is unmatched by any other provider.

CStore Master Workflow

The CStore Master workflow sounds complex yet simple to understand. It’s nothing but the action and operation between two highly influential and adopted tech stacks, Magneto and AMR API Integration.

1

Product Creation

When you create a product in the system, it will send the request to the Geek+ SKU for confirmation. Once the product has been created in the AMR API, it reverts to the Magento system with a product creation confirmation!

Customer Creation

When a new order arrives from Magento, the system checks for existing customer information (billing and shipping) in Geek+. If the customer is new, AMR technology will automatically create a new customer profile with the details provided by Magento. If the customer already exists in Geek+, their information is passed on for order processing.

Order Creation

Through the AMR API integration, Magento orders are seamlessly processed and fulfilled, leveraging the wealth of pre-existing product and customer data to ensure efficient and accurate order fulfillment.

Order Cancellation

Orders can only be canceled before processing begins in AMR. To cancel an unprocessed order, you can initiate the cancellation from Magento, which will automatically synchronize with AMR technology to update inventory levels on both platforms. Once an order enters processing within AMR API integration, cancellations are impossible through Magento.

The last step includes shipping and doorstep delivery.

All these things happen simultaneously between the Magento system and Autonomous Mobile Robots (AMR). The entire process surges around them. While one handles the outside processes and actions, the advanced autonomous mobile robots inside take care of the abovementioned operation.

4000+

Independent Store

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Brand Using Cstore

95%

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Highlights Of The Obstacles We Encountered During The AMR API Integration

“Every obstacle overcome propels us to new heights of capability.”

The Order Processing API provides an efficient and reliable system for managing clients’ orders. However, each system and workflow is different and demands a unique set of operational structures. The CStore Master is no different. However, its system and shopping operation varies from different store.

Hence, we opt for Geek+ AMR API integration. We want to build a robust API that streamlines the entire process without inefficiency. Geek+ is the perfect fit due to its ecstatic compatibility. However, we did encounter a few obstacles during the development and API integration.

Some of the biggest and most complex challenges we encounter are:

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Purchase Order (PO) Sync Issue

The common phenomenon here is that sending a request to AMR API must result in a successful response. But during the initial trial, every time we sent a purchase order request, AMR claimed they had yet to receive it. In response, we had to manually fetch the request to Geek+ for all the APIs. However, after a few observations and trials, we successfully rectified that the purchase order failed to sync correctly with Geek+. We resolved the issue immediately, enabling AMR Solutions to receive the purchase order request quickly and respond with a relevant response.

Another significant challenge we encounter is product capacity or load balancing. We wonder how much the AMR technology can handle.

In contrast, we have a question: “If our order has 30 products, will Geek+ fulfill it in one shipment, even though they only have 25 readily available products?”

The answer and the functionality of Geek+ in this scenario will give you a glimpse of its depth as advanced software.

The Geek+ will imply a Split or Partial Shipment condition in such an event.

AMR Solutions will likely ship the 25 readily available products and place the remaining 5 on backorder. You will receive the 25 products in one shipment, but depending on Geek+’s restocking procedures, the remaining 5 might arrive later.

We ran tests on the Order Cancellation Policy to ensure every section ran smoothly. We check how efficiently Geek+ handles the order cancellation. We found that:

Processing Status: Cancelling an order during processing will not incur any problems.

Shipped Status: If the order has already been shipped, we must contact Geek+ customer service to cancel it and ensure they subtract the inventory from their system.

The challenges are apparent, and so is our commitment to better results. Our dedicated team has poured their expertise and unwavering dedication into creating a dynamic AMR technology that surpasses expectations. Their tireless efforts are evident in the API’s development, integration, and unwavering reliability.

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Final Outcome

“Ready to streamline your operation? Invest in efficiency and growth with Metizsoft Solutions.”

In today’s highly competitive ecommerce landscape, you must streamline your operations for your business to thrive. Metizsoft’s Order Processing API is designed to help you achieve just that. The smooth AMR API integration capabilities have brought much-needed efficiency and flexibility to CStore Master. The client sounded pleased with the demo results shown during the presentation and immediately approved the final integration into the existing system. With this, we again accomplished another milestone with our excellence and dedication.

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